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CANCEL

CANCEL MY ORDER

Due to our on-demand production process, we accept order cancellations only until 5 PM on the same business day you placed your order. We sincerely apologize for any inconvenience this may cause and are unable to accept cancellations after this time.

If you are eligible and wish to cancel, please submit your cancellation request by entering your information in the form below. Cancellations made within this timeframe are eligible for a full refund. If you need to update the size or number of items in your order, please utilize the 'Update My Order' tab located in the navigation menu above.

YOUR UPDATE REQUEST HAS BEEN RECEIVED. OUR SUPPORT TEAM WILL RESPOND WITHIN THE NEXT 24 HOURS.

UPDATE MY ORDER

UPDATE MY ORDER

Due to our on-demand production process, we accept order updates only until 5 PM on the same business day you placed your order. We sincerely apologize for any inconvenience this may cause and are unable to accept order updates/changes after this time.

If you are eligible and wish to update the size or number/customization of items in your order, please submit your update request by entering your information in the form below.

Please note that as long as the form is submitted before 5pm on the day of order placement your order will be automatically updated. You will be notified via email once the update is processed. 

YOUR CANCELLATION REQUEST HAS BEEN RECEIVED. OUR SUPPORT TEAM WILL RESPOND WITHIN THE NEXT 24 HOURS.

INCOMPLETE

INCOMPLETE ORDERS

If your order appears incomplete, please first check your packaging slip and the invoice that accompanied your order for additional information on incomplete orders.

 

If you still notice any discrepancies, please fill out the form below to let us know. Be sure to include your order number and the details of the missing items. We apologize for any inconvenience and are here to resolve your concerns promptly.

THANK YOU FOR SUBMITTING YOUR INCOMPLETE ORDER REQUEST. PLEASE ALLOW US UP TO 24 HOURS TO RESEND YOUR ORDER CONFIRMATION

DEFECTIVE

DEFECTIVE/ERROR ITEMS

We strive for excellence in every order, but we understand that sometimes things don’t go as planned.

 

If you’ve received an item that is defective or doesn’t match your order specifications, we are here to help. Our support center is dedicated to understanding all possible issues that could have occurred with your order.

 

Please provide us with details so we can promptly address and correct any errors. Your satisfaction and trust mean the world to us.

Please note that sizing issues have to be submitted under the "SIZING ISSUE" tab. 

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YOUR ERROR/DEFECTIVE ITEM REQUEST HAS BEEN RECEIVED. OUR SUPPORT TEAM WILL RESPOND WITHIN THE NEXT 24 HOURS.

SIZING

SIZING ISSUES

We strive for excellence in every order, but we understand that sometimes things don’t go as planned.

 

If you’ve received an item that doesn’t match our sizing specifications, we are here to help. Our support center is dedicated to understanding all possible issues that could have occurred with your order.

To ensure that we can address your issue as quickly as possible, please view our sizing video instructions and closely follow the guidelines provided. Accurate measurements according to our size charts are crucial for resolving any sizing issues efficiently. Your attention to these details will help expedite the resolution process.

Please provide us with details so we can promptly address and correct any errors. Your satisfaction and trust mean the world to us.

Upload File
Upload File
Upload File
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Upload File
Upload File

YOUR SIZING ISSUE REQUEST HAS BEEN RECEIVED. OUR SUPPORT TEAM WILL RESPOND WITHIN THE NEXT 24 HOURS.

OTHER ISSUE

OTHER ORDER ISSUE

If you're experiencing an issue not covered elsewhere or need assistance with a unique situation related to your order, this is the place to reach out. Our team is ready to provide a swift and personalized response tailored to your specific needs.

 

Please utilize this tab to ensure the fastest resolution to your query. Thank you for choosing us, and we look forward to assisting you!​

OUR SUPPORT TEAM WILL RESPOND WITHIN

THE NEXT 24 HOURS.

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